Frequently Asked Questions

How much does it cost to play?

$25 per person

Is the door actually locked?


Do you offer group discounts?

Escape rooms are meant to be group activities and therefore group discounts are not offered.

Will there be other people in the room?

That’s up to you. If you book a public room then you may be joined by others. If you book a private room you and your group will be the only people in the room.

Can I get a refund?

If you are unable to make it to your reserved time please contact us as soon as possible and we will reschedule you. We do not offer refunds unless cancellation insurance has been purchased for each ticket.

What are your hours?

Our business is based on reservations. We are open when you are here. You can view available openings by clicking the Book Now button on our website. If you don’t see a date and time that suits your needs please call us directly at 603-366-6296.

Do you have a party room?

Yes! Please call us at 603-366-6296 for details.

Do you offer corporate team building and meeting events?

Yes! Please call us at 603-366-6296 for details.

Is it ok for us to bring alcohol with us? We’re all 21+.

No. Our games are best enjoyed unimpaired. If you are planning a night out we recommend starting with our escape room adventure. We reserve the right to refuse anyone entry into the room for any reason.

Can we bring food & drinks into the room?

No. To help eliminate the possibility of our room props and décor being damaged food & drinks are not allowed.

What should I bring with me?

Nothing. Everything you need to complete the room is provided. Please leave purses, cell-phones and anything else of value at home or locked securely in your vehicle. These items are not permitted in the rooms.

Are your rooms scary?

Our rooms are not designed to be scary.

How old do you have to be to play?

Whether you are 10 or 110 or somewhere in between escape rooms are great entertainment. With that in mind, our puzzles are meant to be challenging for adults. Well-behaved children 10 and over are welcome to play a public room when accompanied by a responsible adult. If there are children under 10 years old in your group you must book a private room.

Children under 16 must be accompanied by an adult.

When should I arrive?

All members of your group should plan to arrive 15 minutes prior to your scheduled start time. Due to scheduling we are unable to extend your group’s end time.

What happens if we’re late?

In consideration of all of our guests, it is important for you to be on time. If you are booked in a public room and your game has already started you will not be permitted to enter the room. If you booked a private room you will lose the amount of play time necessary to ensure your game ends on time so we can accommodate the next group on time.

My question is not listed here. What should I do?

Please give us a call at 603-366-6296. We’re here to help and answer any questions you may have.

Contact The Escape Room Experience

555 Main Street Suite A
Laconia, NH 03246

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The Escape Room Experience
555 Main Street
Laconia, NH 03246
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